Help - discrepancies & exceptions

A discrepancy occurs if the information on a transport certificate (TC) does not accurately reflect the actual waste movement. An exception occurs when things go wrong during transport.

WasteTracker generates an exception report in 2 ways:

1. When a receiving facility records a records a TC discrepancy because of:

• Incorrect waste details: the waste details on the transport certificate (TC) differ from the actual waste details
• Change of consignor: the consignor details on the TC differ from the actual consignor details
• Change of transporter: the transporter details on the TC differ from the actual transporter details

If a facility records a TC discrepancy in the online system it doesn't need to report it separately to the EPA.

See:

• Record a TC discrepancy, and
• View the TC discrepancy record.

2. Automatically when:

• Different waste amount: the waste load amount recorded on arrival at a receiving facility differs by 20% or more from the amount recorded at pick-up. 
• Missing paper TC: the waste load arrives at the receiving facility with no accompanying paper TC (exception report created when 'No paper TC' box is checked. when recording arrival of the waste).
• TC w/o CA (i.e. TC without consignment authorisation): a transport certificate is created without a consignment authorisation (exception report created when a TC w/o CA is created).
• Waste rejected: a waste load is rejected (exception report created when rejection is recorded).
  
• Draft consignor: a draft consignor is created. (This exception is not an indication of any wrong doing; it  is simply an alert to the EPA to review the details to create a permanent record of the consignor in the online system.)

Also, in WasteTracker, if waste doesn't arrive within the proposed delivery period and pick-up has been recorded at pickup, then the system alerts the EPA. If pickup was not recorded in the online system at pickup, then the consignor, transporter or receiving facility should contact the EPA if the waste has not arrived within 3 days of the proposed delivery period.

Users can monitor exception reports using the Exception monitoring function.

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